Victims of crime continue to be the main focus of what we do. This is why I set up Victims First Northumbria (you can read more about their work further on in the report). I continue to work closely with Community Safety Partnerships to allow them to address issues in their local authority areas.
From the Ministry of Justice devolved funding to PCCS nationally for victims services I established Victims First Northumbria so that the highest quality of services can be delivered to help victims cope and recover from their experience.
This service is unique in that it gives victims a single point of contact for all their support and needs. It is an independent referral service which began operating on April 1st 2015.
Some victims may not reach out for help until a later date so this service is there to cater for those later needs as well as offer practical help such as crime prevention advice. Whoever the victim, and whatever the crime they have suffered, they will always be put first and given the best service possible.
Northumbria Police Chief Constable, Steve Ashman, said: “Victims First Northumbria ensures victims receive an enhanced service, giving them the help, support and advice to meet their exact needs while also putting them in touch with other specialist support agencies with the overall aim of helping them to cope and recover from their experience.”
“In keeping with the Putting Victims First ethos, victims are at the heart of what we do. As a force, we focus on those crimes and incidents which have the greatest impact on victims and we ensure our victim care is the best it can be.
For more information on Victims First Northumbria, visit the website www.victimsfirstnorthumbria.org.uk or contact the service’s dedicated free phone number – 0800 011 3116.
To read about your rights and entitlements as a victim of crime please read the Victims Code of Practice leaflet published by the Ministry of Justice.
An updated Code of Practice was published in October 2015 and can be found here
If you have been a victim of crime and would like to tell us about your experience and the support you received please contact firstname.lastname@example.org
Putting victims first is at the centre of everything we do when providing a police service and is vitally important to securing the right criminal justice outcomes and improve victim satisfaction. In my Police and Crime Plan I promised to make a difference to you by: